FAQ
Delivery
How long does delivery take?
We dispatch all orders within 1 to 2 working days. Orders placed after 4:00pm (GMT+1) are processed the next working day. Delivery within Ireland usually takes 5 to 10 working days. Once your order has been dispatched you will receive a tracking number by email.
How much does delivery cost?
Delivery is free on all orders. There are no additional charges at checkout.
How do I track my order?
You will receive a tracking number by email once your parcel is dispatched. You can also follow it on our Track Your Order page.
Returns and refunds
If it does not fit, can I return it?
Yes. You have 30 days from delivery to request a return or an exchange. Items must be unworn and in their original condition, with tags attached. Email info@conormcneilly.com and we will send you return instructions.
Who pays for return shipping?
Return shipping is the customer's responsibility, unless the item arrived damaged or was sent in error. In those cases we cover the cost.
When will I get my refund?
Once we receive and inspect your return, your refund is processed within 10 working days to the original payment method.
Sizing and fabric
How do I find my size?
Our garments follow a classic tailored fit, fitted through the shoulders and chest with room to move. Measure your chest and compare it with the size guide on the product page. If you are between two sizes, we recommend sizing up.
What are the garments made of?
The fabric composition is listed on each product page. We select fabrics for weight, drape and how they hold their shape after washing.
Why is there no logo on the clothing?
Our pieces carry no external branding. We would rather the fabric and the cut do the work than a logo across the chest.
Still have a question?
Email: info@conormcneilly.com
Monday to Friday: 9:00am to 8:00pm Irish time
Saturday and Sunday: 10:00am to 8:00pm Irish time
The questions worth answering
Everything you need to know before you place your order.




